Very rude. Dingey store.
For the reviews I'm seeing saying she is rude and the store is dingey. 1. She is always nice to us, the only reason she would have to be rude to someone is if you were rude to her, you mistreated an animal, or just seemed like a crappy person. 2. The store is decades old and has dirty animals going through it constantly it would be impossible to get it up to "clean" standards. She would have to take everything out of the store, repaint it, and replace the flooring. Which would be near impossible considering she likely has nowhere she could move all those animals during the renovation.
Have been going to her store for the last 10 years, always great service, very friendly.
A wide variety & excellent selection of pets and supplies. Very knowledgeable in all your pet needs and questions.
The fact that the star rating between the 1 and 4 are almost equal speaks volumes. Twice I've been here and twice I've had terrible service. The first time I had asked if I could pet a puppy and she told me that I couldn't touch unless I was going to buy it. Seems like a shady thing to say to a customer. Especially when dealing with a live animal. Second time which was yesterday, I went in for some crickets and tried to use my card. She told me she wouldn't accept it and to go scrounging for change in my car.......this is place has the worst customer service I've ever experienced while dealing with pets or pet supplies. The owner is rude and shouldn't be in business with that attitude towards paying customers.
Open 6 hours today, yet I get there and there's a sign saying out for lunch. Back in 30 minutes. Wait there almost 40 minutes and no one shows up. Another guy showed up and said he was there almost 20 minutes before I was. How do you stay in business when you close shop for an hour on a weekend, when you're only open 6 hours anyways.
Scottsburg Pet Center is a US Pet Store based in Scottsburg, Indiana. Scottsburg Pet Center is located at 22 W McClain Ave, Scottsburg, IN 47170, USA.
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